Customer
Life-Cycle

Sometimes it’s love at first sight, sometimes it’s a work of love – whatever the challenge, we can help you get the safe haven for all your dreams and key life milestones to live in.

• Consult us to discuss appropriate survey types for your property
• Worried about a few defects you’ve recently noticed? Organise a Defects Survey with us
• Don’t trust the auto-generated valuation from your lender? Come to us for your Market Valuation

Your space is only yours when it works for you – with all your little habits, quirkiness and creature comforts. Our Horde manages the design and construction process to ensure your new home is adapted to your needs. We are dedicated to making this stage as seamless and delightful as possible – taking care of everything so you can sweat the small stuff.

• Need those snags sorted before the timeframe elapses on your new build? Organise a Snagging Survey
• Planning an extension? Speak to our projects team

The Big Day is approaching – and now it’s time to ensure your home is compliant, maintained and has been looked after well enough before we move you into your very own space. We make sure you understand the maintenance needs of your property and outline how we can help you execute this plan – to make the magic happen, our Horde works swiftly, passionately and in sync with you and your needs.

• Nearing the end of your new build warranty? Discuss your concerns with us
• Time for a refurb? Our team will handle that for you
• Ready to buy more shares in your shared ownership? Our team will sort out your valuation

With time we grow, and so do our needs. Let us help you get your house in order and value it for sale so that you can focus on forging your future.

• Bought via Help to Buy? You’ll need an RICS valuation before you complete
• Found your next home? Book your next home survey through us
• Worried about those cracks widening, or that damp patch that seems to be getting bigger by the day? Organise a Defect Survey